Your Friendly PA is operated by Viktoria Cowley, providing administrative and operational support services.

For any data-related enquiries, please contact:
viktoria@yourfriendlypa.co.uk

I am registered with the Information Commissioner’s Office (ICO) and operate in accordance with UK GDPR.

When you submit a Project & Support Enquiry: 

• Your name

• Business name

• Email address

• Website or social media link

• Details about your business and support needs

When you subscribe to a newsletter:

• Name

• Email address

When you purchase a paid resource or service:

• Name

• Email address

• Billing details

• Payment information (processed securely via third-party providers) 

If we work together:

• Information necessary to deliver agreed services

• Relevant project-related data

• Billing information

Your information is used to:

• Respond to enquiries

• Assess suitability for working together

• Deliver agreed services

• Send newsletters or updates (if you opt in)

• Provide access to downloadable resources or learning materials

You can unsubscribe from email communications at any time using the link provided in emails.

I do not sell, rent or share your personal information with third parties for marketing purposes.

I process personal data on the following lawful bases:

• Consent (for newsletter subscriptions and downloads)

• Contract (to deliver purchased services or digital products) 

• Legal obligation (to comply with accounting and tax requirements) 

• Legitimate interest (for responding to enquiries and maintaining client relationships)

Data is stored securely using trusted digital systems, including Google Workspace and email marketing platforms where applicable.

Access to personal data is restricted and appropriate security measures are in place to protect it.

This website may use basic cookies for functionality and analytics. No personal data is collected through cookies without your consent. 

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data (where legally permitted)

• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact viktoria@yourfriendlypa.co.uk.

This policy may be updated from time to time. The latest version will always be available on this page.